Privacy Policy

Last updated: March 28, 2026

Kitebarete (“we”, “us”, or “our”) operates the website kitebarete.com and related services (the “Platform”). This Privacy Policy explains how we collect, use, and protect your personal information when you use the Platform, whether as a visitor, customer, or school partner.

1. Information We Collect

Information you provide directly:

• Name, email address, phone/WhatsApp number
• Country of residence
• Booking details (date, service, participants, notes)
• Newsletter subscription email
• Contact form messages
• School profile information (for school partners)

Information collected automatically:

• Device type, browser, and operating system
• IP address and approximate location
• Pages visited and interactions with the Platform
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and manage booking requests
• Connect you with water sports schools in Cabarete
• Send booking confirmations and updates via email
• Send newsletters and marketing communications (with your consent)
• Improve and optimize the Platform
• Analyze usage patterns and trends
• Respond to inquiries and provide customer support
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• School partners: When you make a booking request, we share your name, contact details, and booking information with the relevant school so they can fulfill your request
• Service providers: We use third-party services for email delivery, hosting, and analytics. These providers only access your data as needed to perform their services
• Legal requirements: We may disclose information if required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Booking records are retained for operational and legal purposes. You may request deletion of your data by contacting us at info@kitebarete.com.

5. Your Rights

In accordance with applicable law, including Dominican Republic Law 172-13 on Data Protection, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Unsubscribe from marketing communications at any time

To exercise these rights, contact us at info@kitebarete.com.

6. Cookies

We use essential cookies to operate the Platform and may use analytics cookies to understand how visitors interact with our site. You can control cookies through your browser settings.

7. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Platform with a revised “Last updated” date. Your continued use of the Platform constitutes acceptance of the updated policy.